Frequently Asked Questions

Nothing. We provide the hardware, installation, and ongoing maintenance at no charge to you. It's a completely free amenity for your space.

DuPage Digital Media limits the screens to just one or two businesses per industry category. Once your category is filled, no competitor can advertise on those screens. Full Exclusivity is available as a premium service.

Yes. You'll have dedicated time to promote your own specials and events, and we work with you on what runs in your venue.

Yes! You get dedicated screen time to promote your own specials, events, or announcements alongside the rotating ad content.

We display a curated mix of local business advertising, news, sports, weather, and entertainment content to keep your guests engaged.

We offer flexible terms. There's no long-term contract required—we want this to be a win-win partnership.

Just a small section of wall space. We'll confirm the best placement during your venue fit call.

No problem. If you ever want it removed, we'll schedule a time to take it down.

Your ads can't be scrolled past, skipped, or fast-forwarded. They play on a loop in high-traffic venues where people are already spending 5-30 minutes.

Hyper-targeted. We place your ads in venues within a 10-mile radius of your business, ensuring you reach people most likely to become customers.

While results vary by industry, our clients consistently report increased brand awareness, more inquiries, and measurable foot traffic from screen advertising campaigns.

We handle it all. Our creative team will design compelling ads for your campaign, or we can work with assets you provide.

Yes. You should always own your ad account. We can manage it for you while keeping full access and transparency in your hands.

Usually within 24–48 hours. We can shift budget, update targeting, and refine messaging quickly based on what the data is showing.

We diagnose the cause, then test fixes fast—keywords, audiences, creative, and landing pages. The goal is to stabilize results and improve efficiency, not ‘set it and forget it.’

Yes. PPC works best when your website and Google Business Profile are aligned so clicks turn into calls, forms, and real leads.

Budget varies by industry and goals, but we typically recommend $1000-$3000/month minimum.

We manage campaigns on Google Ads, Bing Ads, and other search platforms.

We track conversions, ROI, cost per acquisition, and other key metrics aligned with your goals.

We recommend starting with at least $500-$1000 per month for effective campaigns.

We run campaigns on Facebook, Instagram, LinkedIn, and other major platforms based on your audience.

Initial results typically appear within 2-4 weeks, with optimal performance after 60-90 days.

Yes. You retain ownership and access, and we manage campaigns with transparent reporting.

Yes. We can pause, update targeting, or shift budget quickly based on your needs.

We review results, test new creative and audiences, and optimize to improve performance and lower cost per result.

You can target competitors, events, neighborhoods, or any geographic area relevant to your business.

Our technology is accurate within 5-10 meters, ensuring precise targeting.

Yes, we provide attribution reports showing how many ad viewers visited your location.

Yes. Geofencing uses anonymized, aggregated location signals and follows applicable privacy standards. We focus on targeting areas—not identifying individuals.

Most campaigns can launch in a few business days once targeting and creative are approved. We’ll confirm timing based on your locations and goals.

Any local business that wants more foot traffic or calls—like gyms, restaurants, dentists, and home services. It’s especially strong when you’re competing in a busy area.

Absolutely. Geofencing pairs well with PPC and paid social to reinforce your message across multiple channels. It helps you stay visible before and after customers search.

We place ads on Hulu, Roku, Fire TV, Apple TV, and other major streaming platforms.

We can help produce high-quality video ads or work with your existing creative.

Connected TV campaigns typically start at $5,000-$10,000 per month.

CTV is strongest for branding and awareness, but it can support lead generation when paired with a strong offer and landing page. We'll align the campaign to the outcome you care about most.

CTV builds familiarity, then PPC and social capture demand when people search or click. Together, they reinforce your message across screens and shorten the time to conversion.

Yes. We can target by ZIP code, radius, and specific local areas so your budget stays focused where you want to grow.

Most campaigns run at least 30–90 days to build reach and frequency. After that, we can scale up, pause, or adjust based on performance.

Most sites take about 4–8 weeks, depending on pages, features, and how quickly we can gather your content and approvals.

Yes. Your site will be mobile-responsive so it looks great and works smoothly on phones, tablets, and desktops.

Yes. We can handle updates and support after launch so your website stays secure, current, and performing well.

Yes. We can redesign your existing site or improve what you already have, depending on what will drive the best results.

Yes. A well-built site supports local SEO by improving speed, structure, and on-page signals that help you show up in local searches.

You can request updates anytime. We can add pages, update content, and keep improving your site as your business grows.

It increases your visibility in local searches and helps customers find essential information about your business.

Yes, you can respond to reviews and we help you develop strategies to generate positive feedback.

Initial setup and verification typically takes 1-2 weeks.

Yes—we can optimize what you already have. We'll audit it, fix gaps, and improve it so it drives more calls and walk-ins.

In some cases, public edits can happen. We monitor key listing details and help prevent incorrect changes from costing you customers.

At least monthly, and anytime your hours, services, or offers change. Regular updates help keep your listing active and trusted.

Yes. A well-optimized profile improves visibility in the map pack and local search results, especially when your info and reviews stay consistent.

We manage all major platforms including Facebook, Instagram, LinkedIn, and Twitter.

Posting frequency is customized based on your goals and industry best practices.

Yes, we provide content calendars for your review and approval.

Yes. We match your tone, services, and local audience so your posts feel like they came from your business—not a template.

Yes. You can request seasonal promos, events, or announcements, and we'll work them into your content plan.

No problem. We'll revise the copy or creative and get approval before anything goes live.

We can help monitor engagement and flag messages that need your attention. If you want full response support, we'll define the process together.

We provide all common formats including PNG, JPG, PDF, and source files.

We typically include 2-3 revision rounds to ensure you're completely satisfied.

Yes, we can work within your existing brand guidelines or help establish new ones.

Yes. We design creative sized and formatted for indoor screens, social ads, CTV, and web—so it looks sharp everywhere it runs.

Turnaround depends on the request, but most updates are completed quickly once we have your notes and approvals.

Yes. We can support one-time projects or provide ongoing creative for campaigns that need frequent updates.