Privacy Policy

Information You Give Us

When you submit a form on our website, we collect the information you enter. Depending on the form, this may include your name, business name, website, email address, phone number, the service and town you want to be found for, your advertising goals, venue information and anything you write in a message field.

Forms on our website may include:

• General contact forms
• Advertiser inquiry forms
• Venue partner applications and fit checks
• Industry inquiry forms
• Category availability requests
• Google Business Profile review requests
• Social media review requests
• Advertisement creation requests
• AI Visibility Review requests

Do not submit sensitive personal information, financial account information, health information or government identification numbers through our website forms.

Information Collected Automatically

When you visit our website, certain information may be collected automatically. This may include:

• The pages you view
• The page or website that referred you
• Your browser and device type
• Your approximate location based on your IP address
• Information about how you interact with the website
• Campaign details included in a link, such as UTM parameters

We use the following website measurement and advertising tools:

• Google Tag Manager
• Google Analytics 4
• Meta Pixel
• Pirsch Analytics

These services may use cookies and similar technologies according to their own terms and privacy policies.

Our website does not currently offer its own cookie preference controls. You can manage or block cookies through your browser settings.

How We Use Information

We use the information we collect to:

• Respond to your request
• Provide information about our advertising, creative and venue partner services
• Review advertising or category availability
• Prepare or deliver a requested website, profile, social media or AI visibility review
• Contact you by email or phone about your request
• Manage an active client or venue partner relationship
• Understand how visitors use our website
• Measure which campaigns bring visitors and inquiries to the website
• Improve our website, advertising and services
• Measure and improve advertising on Meta platforms
• Show advertising to people who have previously visited our website
• Protect our website and comply with legal obligations

We do not sell personal information for money.

Email, Phone And Text Communication

If you contact us or submit a form, we may respond by email or phone about your request.

If you become a client, advertiser or venue partner, we may also send individual text messages related to active work, scheduling, approvals, installation or account service.

We do not use automated marketing text campaigns. You can ask us to stop contacting you by text at any time.

How We Share Information

We may share information in the following situations:

• Website and form services. Kite helps operate our website and process website forms.
• Business communications. Google Workspace is used for email and business records.
• Analytics and advertising. Google, Meta and Pirsch may receive information collected through their tools on our website and handle it under their own terms and privacy policies.
• Legal requirements. We may disclose information when required by law or when reasonably necessary to protect our rights, customers, website or others.
• Business transfers. Information may transfer if DDM is involved in a merger, acquisition, financing, reorganization or sale of business assets.

Website form submissions are not currently sent to a customer relationship management system, outreach platform or data-enrichment service.

Advertising And Analytics Choices

You can limit how information is collected or used for analytics and advertising by:

• Blocking or deleting cookies through your browser settings
• Using the Google Analytics opt-out browser add-on
• Adjusting advertising preferences in your Facebook and Instagram settings
• Using the Digital Advertising Alliance opt-out tools

Blocking cookies may affect how some website features operate.

Our Indoor Screens

The digital screens DDM operates in partner venues display advertising and community content.

The screens do not include cameras, microphones or sensors. They do not collect personal information, biometric information or information from the people or devices nearby.

How Long We Keep Information

We keep website form submissions for up to 12 months after our last contact with you, unless you become a client, advertiser or venue partner or we are required to keep the information longer for legal, accounting or business-record purposes.

Kite may retain form information according to its own service and retention practices.

Google Analytics user-level and event-level data is configured for a 14-month retention period.

Advertising and analytics platforms may retain information according to their own terms and settings.

How We Protect Information

We use reasonable administrative and technical measures to protect the information we collect.

No website, email service or storage system is completely secure. We cannot guarantee the security of information sent over the internet or stored by third-party providers.

Children's Privacy

Our website and services are intended for businesses and business owners. They are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through our website, contact us so we can review and delete it.

Your Privacy Requests

You may ask us to access, correct or delete personal information you have submitted through our website by emailing info@dupagedm.com.

We may need to verify your identity before completing a request.

When a valid deletion request applies, we will delete the information from our records and ask relevant service providers to delete applicable copies under their control. Some information may be retained when required by law or for legitimate accounting, security or business-record purposes.

We will respond within a reasonable time.

Changes To This Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the effective date at the top of this page. Your continued use of the website after an update is subject to the revised policy.

Contact Us

DuPage Digital Media LLC

Serving DuPage, Kane, Kendall and Will Counties from Naperville, Illinois

Email: info@dupagedm.com

Phone: (708) 215-4981